DEFINITION BUSINESS LETTER
A business
letter is a letter written in formal language, usually used
when writing from one business organization to another, or for correspondence
between such organizations and their customers, clients and other external
parties. The overall style of letter will depend on the relationship between
the parties concerned. There are many reasons to write a business letter. It
could be to request direct information or action from another party, to order
supplies from a supplier, to identify a mistake that was committed, to reply
directly to a request, to apologize for a wrong or simply to convey goodwill.
Even today, the business letter is still very useful because it produces a
permanent record, is confidential, formal and delivers persuasive,
well-considered messages.