BUSINESS LETTER
1. Inquiry Letter
Inquiry letters that are written for collecting information abaout job
seekers, prices, products, and services before awarding job, granting credit,
making contract and giving promotions.
2. Order Letter
An order letter is usually written when a company
purchases or buys or orders goods or services from another party. An
order letter can also be written by an individual who would like to buy or
purchase goods or services.
3. Complaint Letter
A complaint letter is a letter written by a customer of a service or products commenting on poor service or product.
4. Application Letter
Application
letter is intended to provide detailed information on why you are qualified for
the job you are applying for. Application letters explain the reasons for your
interest in the spesific organization and identify your most relevant skills or
experiences.
5. Memo
A message or other information in writing sent
by one person or department to another in the same business organization.
EXAMPLE OF BUSINESS LETTER
1. Inquiry Letter
HERJUNO BUSANA & CO
NO. 208 Jl. Cipaganti
Bandung 40131, West Java
INDONESIA
NO. 208 Jl. Cipaganti
Bandung 40131, West Java
INDONESIA
November 2nd, 2015
Ref. KM/LS
Mountleband Corporation.
109 The Fifth Street,
Singapore 009
109 The Fifth Street,
Singapore 009
Dear Sirs,
MOUNTLEBAND
MENS SHIRTS MEDIUM SIZE
We are a
boutique located in Bandung, and we were interested in your
mountleband mens shirt medium size product.
mountleband mens shirt medium size product.
Therefore, we
will appreciate it if you can send us a very detailed explanation of the
product complete with your catalogues, price list, term, sample of design, and
payment.
We would also to know if you are offering any trade discounts.
If you can
quote us your favorable prices, we would like to place our order
as soon as possible.
as soon as possible.
We are
looking foward to hearing from you soon. Thank you for your attention.
Yours faithfully,
FOR HERJUNO BUSANA & CO
FOR HERJUNO BUSANA & CO
Karmila
Purchase Manager
Purchase Manager
Reply
MOUNTLEBAND CORPORATION
109 THE FIFTH STREET
SINGAPORE 009
109 THE FIFTH STREET
SINGAPORE 009
November 5th 2015
Your Ref. : KM/LS
Our Ref. : RG/AE
Our Ref. : RG/AE
Herjuno busana & Co.
No 208 Jl Cipaganti
Bandung 40131, West Java
Indonesia
No 208 Jl Cipaganti
Bandung 40131, West Java
Indonesia
Dear Mrs
Karmila,
MOUNTLEBAND
MENS SHIRTS MEDIUM SIZE
We thanks you
for your inquiry about our mountleband mens shirts product.
We are
enclosing our catalogue together with prices and terms, for your review and are
confident that this catalogue will provide many of the answers you have inquired.
We are also
pleased to inform you that we will allow you a 9% discount on order of 50
pieces.
We hope you
will find our prices and terms satisfactory and expecting your order as soon as
possible.
If there is additional information you would like to know regarding our
products, please do not hesitate to contact us. We will be most happy to be of
assistance.
Yours faithfully,
FOR MOUNTLEBAND CORPORATION
FOR MOUNTLEBAND CORPORATION
Robert Goh
Sales Manager
Sales Manager
2. Order Letter
November 6th, 2015
PT ANEKA BUKU
Rawa
Mangung, East Jakarta 98795
Subject : Book Order
Dear
Sir or Madam,
First,
I get information your product from brochure which I attach with this letter.
Would you please ship the following itwm from your brochure dated August 23th,
2015: The adventure book with title: “Indra Anak Petualang”, Author: Ahmad
Gumelar, Publisher: Wahyu Andi Ltd.
At
the list price of that book Rp 50.000 with the discount 10%
We
shall appreciate your shipping that book immediately to Jl. Raya Kalimalang
17321, number 23, West Bekasi. Payment will be made when the book has been
received.
Your Faithfully,
Taufik Hidayat
Reply
PT
ANEKA BUKU
Rawa
Mangung, East Jakarta 98795
November 7th, 2015
Mr.
Taufik Hidayat
Jl.
Raya Kalimalang 17321
Number
23, West Bekasi
Subject : Reply for book order
Dear
Mr. Taufik Hidayat,
We are pleased to acknowledge your order
your order about the adventure book. But, that book your order now is empty. We
apologize for this condition, because the publisher did not send that book
again.
We will immediately send your order when
the book is already available. We will also send the newest catalogue from our
company. Please do not hesitate to contact us if you require futher
information.
We
thank you for your order and we look forward to being of service to you in the
future.
Your Sincerely,
Ahmad Pramana
3.
Complaint Letter
CV SANTARO OEHIKY
Jl.Kamasaru No.15 Bandung 40378
Oktober 21st, 2015
Mpep Kupep
President Director
PT UCUTAN COMPANY
Jl. Legok Hangseur, USB 40378
Dear Mr. Kupep,
As a company that has worked with
yours for over five years,we were very
disappointed to see the computer that you send.
We found a
computer error, such as the keyboard does not work normal. Mouse not
functioning properly, defective function and physical disabled and many are not
function normally. We request for
the damaged goods to be recalled and replaced with new items two weeks after
receipt of this letter dated 21st October 2015. But however I
believe this issue can be resolved well. For your attention thank you.
Sincerely
Santaro Oehiky
President
Director
Reply
PT UCUTAN COMPANY
Jl.Legok Hangseur, USB Bandung 40378
November 01st, 2015
Mr. Oehiky
President Director
CV SANTARO
OEHIKY
Jl.Kamasaru No.15 Bandung 40378
Dear Mr. Oehiky,
Thank you for
critics and advice, we PT UCUTAN say sorry please profusely for property damage
which we send by the 10th of October 2011. There was a technical errors of the
sender and the checkers, the goods delivered of the date the lot damaged by the
ship load of goods from the warehouse in an accident, therefore we will replace
all damaged goods with new ones.
We'll sending a week after the letter was
sent. For attention thank you.
Sincerely,
Mpep Kupep
Executif director
4.
Application Letter
CASHEER NEEDED
- Women max 35 years
- Min education high school
- Min height 155cm
- Attractive Appearance
- Communicative
- Experienced in the art
- Discuss the current UK
Facilities
- Salary Rp 3.000.000 (UMR)
- Money transport Rp 17.500 / day
- Employees social security and health insurance
If interested please come straight with a CV and
cover
PT PUNDEE GLOBAL HURESINDO
Building 70 housekeeping Dahlan
Jl. KH. Achmad Parama Lt.2
Kebayoran, South Jakarta
CP : Lia
Mobile :
081234568910
Reply
Jakarta, November 4th 2015
Subject :
Employment Application
HRD Manager
PT PUNDEE GLOBAL HURESINDO
Building 70 housekeeping Dahlan
Jl. KH. Achmad Parama Lt.2
Kebayoran, South Jakarta
Dear Ms. Lia,
In accordance with job offers from PT PUNDEE GLOBAL
HURESINDO, as contained in Kompas date October 28th, 2015. I volunteered
to join the Marketing Team, PT PUNDEE GLOBAL HURESINDO.
My short data, as shown below:
Name : Sinta
Place and Date, Birth : Jakarta, 6th 1990
End of Education :
SMA 81 Jakarta
Address :
Mangga street no.6 Jakarta
Telephone :
0856342623637
Email :
sinta@yahoo.com
Marital Status :
Single
I hope Ms. Lia will take the time to give an
interview, so I can explain more detail abaout my own potential. Thank you for your
attention.
Your Sincerely,
Sinta
5.
Memo
MEMO
To : All managers
From : Director
Date : November 9th, 2015
Subject : New Project
From : Director
Date : November 9th, 2015
Subject : New Project
You are expected to
attend the meeting on November 10th 2015, at 10.00 a.m. We
will discuss a new project. Please come on time.
Reply
MEMO
From : Handoko
Employee ID Number : 13456
To : Director
Date :
November 9th, 2015
Yes, I will participate
in the meeting.
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